The website www.ido-clarity.com is edited by JBRS Consulting as specified in the legal notice available at the following address: www.ido-clarity.com/fr/policies/legal
Attention ! If you are a simple visitor of the www.ido-clarity.com site who wishes to have more information on the way JBRS Consulting treats your data, you are at the right place. If you are an employee or contractor of a company that uses iDO, we invite you to consult the data protection policy available from your data protection center.
Capitalized terms used in this Data Protection Policy and not otherwise defined have the meanings set forth in the Terms of Use.
iDO (“iDO” or “We”) is committed to ensuring the protection and security of your personal data and respecting your privacy.
To this end, in processing your personal data, we comply with Law No. 78-17 of January 6, 1978, relating to information technology, files and freedoms, as amended, as well as with the requirements set forth in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter “the General Data Protection Regulation” or “the Regulation”)
This data protection policy explains:
We may adapt this Policy to changes in our Service, our business and applicable law. The use of your data by our services is governed by the latest version of this Policy, which is available at any time on www.ido-clarity.com. As a visitor to our site, we encourage you to check back periodically to be aware of any substantial changes. By continuing to access www.ido-clarity.com after such changes have been implemented, you agree to be bound by the Privacy Policy as amended.
When you browse the website www.ido-clarity.com without being logged in and use our contact forms, request a demonstration, use the online chat or apply for one of our job offers, JBRS Consulting acts as a data controller.
If you have a question about data protection, JBRS Consulting has appointed a data protection officer who can be contacted by e-mail at the following address: bastien@ido-clarity.com.
When you browse the www.ido-clarity.com website without being logged in, JBRS Consulting is likely to implement the following processing operations:
What data is processed by JBRS Consulting about me, and why?
We do not disclose your personal information to third parties, except through the use of service providers or in exceptional circumstances described below.
Service Providers / Partners
We use certain trusted third parties to perform certain operations and services for us. We may share your personal information with these third parties only to the extent necessary to perform these functions and services and only in accordance with obligations including the protections set forth in this Privacy Policy.
Name of provider | Purpose of use | Link to their data protection policy |
Asana | CRM tool used to manage our prospects and key account customer | |
Hubspot | CRM tool used to manage prospects and key account customers | |
Brevo | Email campaign | |
Google Analytics | Statistics on the use of our website |
Legal Obligations
We may disclose your information, including your IP address, to comply with any law, regulation, court order or other legal request to protect persons and property, to troubleshoot technical problems or to protect JBRS Consulting‘s rights or property.
Anonymized Statistical Data
We may share or disclose statistical data that will be systematically anonymized beforehand, such as the number of users who have visited a particular page.
Data relating to commercial prospecting
The personal data used in the framework of the management of our customers and prospects will not be kept beyond the time necessary to manage our commercial relationship with you and, in any case, not beyond three years from the first contact.
Data relating to the organization of events
We will keep this data for as long as you subscribe to our event news and will delete it as soon as you unsubscribe, with the exception of the data necessary to prove a transaction that may occur if you buy a ticket for one of our events.
Data related to audience measurement statistics
The information stored in the users’ terminal or any other element used to identify the users and allowing their traceability or frequentation will not be kept beyond 14 months.
Data relating to your application
If you apply for a job with JBRS Consulting and your application is not successful, we will keep your data in our CV library so that we can contact you again for a position to which you are more suited, for two years, provided that you do not object when we inform you of this. You may object at any time to the retention of your data for this purpose.
We only process personal information that is strictly necessary for the purposes for which it was collected or for which its processing has been authorized. We will take all reasonable steps to ensure that such personal data is accurate, complete, up-to-date and reliable for its intended use.
We take all state-of-the-art organizational and technical measures to protect your personal data against security breaches, including the destruction, loss, alteration, unauthorized disclosure, accidental or unlawful transmission, storage or other processing of personal data.
We undertake to implement all available means to ensure the security and confidentiality of such data, in particular:
When using our iDO tools, as well as custom actions like “Outgoing Web Request” or “iDO Things” we might have to store your access token and refresh token, to allow iDO to run requests whenever needed. We don’t use those tokens to access your account outside of those tools or rules running. Keep in mind as of October 2024, a token gives a 3rd party full read and write access to your account. You can deauthorize our tools and apps from your profile settings, and ban them from the Admin Console (if you have the appropriate plan)
In accordance with the provisions of the law known as “informatique et libertés” of January 6, 1978, as amended, and the General Data Protection Regulation, you have the right to access, rectify, delete, limit, oppose and port personal data concerning you within the limits of our legal obligations and the requirements of your employers.
To exercise your rights, please contact us at bastien@ido-clarity.com and we will reply as soon as possible, and in any case within the one month period allowed to us.
Your request can also be sent to the following address JBRS Consulting SAS Le Clos du Monteiller Lot 5 Chemin du Sablon 69250 NEUVILLE SUR SAONE, France.
Right of access
You have a right of access to the data concerning you processed by JBRS Consulting. It allows you to know the data we have on you and, if you wish, to request a copy.
Right to rectification
In accordance with the applicable regulations on the protection of personal data, you may request us to rectify any personal data concerning you that are inaccurate. You may also request that incomplete personal data concerning you be completed, including by providing a supplementary statement in support of your request.
Right to erasure
You have the right to have your personal data erased as soon as possible, subject to our legitimate interest or any legal obligation to retain it, within the limits of your employer’s legal data retention obligations or our legal obligations.
Right to limit processing
You may request JBRS Consulting to limit the processing of your data, where any of the following apply:
(a) you dispute the accuracy of your personal data. In this case, we will hide your data for a period of time that allows us to verify its accuracy;
b) you believe that your data is being processed unlawfully and object to its deletion, but instead request that its use be restricted;
c) we no longer need your personal data for the purposes of processing, but they are still necessary to enable you to establish, exercise or defend a legal claim;
(d) you have exercised your right to object under Article 21(1) of the General Data Protection Regulation. We will proceed with the limitation of the processing of your data, while we verify whether the legitimate reasons we are pursuing override your right.
If we decide to lift the restriction on the processing of your personal data, we will inform you accordingly.
Right to object
You can object to JBRS Consulting sending you communications, including commercial communications. To this end, we provide you with an unsubscribe link in all the emails we send you.
JBRS Consulting You may also object, for legitimate reasons, to the processing of your data, except if this is in response to a legal obligation imposed on JBRS Consulting (for example, tax returns, social security returns, etc.).
Right to portability
You can request the portability of your data from JBRS Consulting at any time. We undertake to transmit to you within a reasonable period of time and in a machine-readable format the data that you have provided to us, whether they have been declared by yourself or generated by your activity on the platform.
Right to withdraw consent
You have the right to refuse the processing of your personal data for personal reasons at any time as well as the right to refuse the processing of your personal data for direct marketing purposes.
Right to lodge a complaint with a supervisory authority
JBRS Consulting SAS is located in Lyon. As such, the competent supervisory authority to deal with any request concerning us, including, if applicable, a user’s complaint, is the Commission Nationale de l’Informatique et des Libertés (CNIL).
If you wish to refer any request to the CNIL, you will find below the contact details: CNIL (COMMISSION NATIONALE DE L’INFORMATIQUE ET DES LIBERTÉS) 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07
Tel: +33 (0)1 53 73 22 22 (Monday to Thursday, 9 a.m. to 6:30 p.m. / Friday, 9 a.m. to 6 p.m.) Fax: +33 (0)1 53 73 22 00 Attention! The CNIL does not receive the public and does not provide any information on site.
If you wish to file a complaint with the CNIL, you can fill in the online complaint form available at the following address: www.cnil.fr/fr/plaintes
If you have a question about your rights regarding data processing and liberties, you can consult the CNIL website: www.cnil.fr
Refund conditions depend on the specific service or license purchased and are defined in the corresponding signed quotation or contractual agreement.
By purchasing a service or license, the client acknowledges that refund eligibility, if applicable, is exclusively governed by the terms specified in the signed quotation or agreement. No general refund policy applies outside of those contractual terms.
If you have any question about the protection of your personal data, you can contact us at bastien@ido-clarity.com and detail your question. We will do our best to answer you in a clear and comprehensible way and as soon as possible.